Does the app predict the future?
No. Card meanings and reflection prompts are provided for education, personal reflection, and entertainment. They are not predictions or medical, legal, financial, or other professional advice.
Official support · Ideas All Day Ltd.
Tarot Scanner supportClear limits, thoughtful prompts.
Find help with card meanings, the local saved library, camera and photo permissions, purchases, and the secure image recognition.
Reflection, not certainty
Meanings invite consideration and do not promise outcomes.
Local saved library
Saved images and interpretations remain on your device.
Restricted recognition
Provider, endpoint, model, and request-rate rules protect each scan.
Frequently asked questions
How does image recognition work?
When you start a scan, the selected image is sent through Ideas All Day’s restricted AIProxy to Anthropic’s commercial API. The result is a likely match, so compare it with the visible card. See the privacy policy for processing and retention details.
Where is my saved card library stored?
Saved card images and interpretations are stored locally on your device. Removing an entry deletes it from the library. Deleting the app can also remove locally stored app data, subject to iOS behavior and device backups.
How do camera and photo permissions work?
The app requests camera or photo-library access only after you choose the corresponding action. You can review or revoke either permission in iOS Settings.
What should I include in a support email?
Include your iPhone model, iOS version, app version, and a short description of the problem. Do not send passwords, payment details, card-library images, or sensitive personal information.
Still need help?
Email support@ideasallday.com and mention “Tarot Scanner” in the subject. Purchase and refund requests may also require Apple's purchase-support process.