Support
How can we help?
Email us with the app version, iPhone model, iOS version, and a short description of what happened. Remove personal information and sensitive catch locations from screenshots before sending them.
Email support@ideasallday.comUnexpected species suggestion
Use a sharp side-on photo that shows the whole body, fins, tail, mouth, and markings. Similar species can look alike, so compare the listed traits and verify important results independently.
Purchase not recognized
Use Restore Purchases in the app while signed in to the Apple Account that made the purchase. Apple handles billing and refunds.
Catch records or iCloud
Check that iCloud Drive is enabled and the same Apple Account is active. Saved records can remain local when iCloud is unavailable.
Location or place name
Allow location only if you want it on new records. Check iOS location permission and network access for place-name lookup; the app still works without location.
Food safety or regulations
Do not rely on an AI result for consumption, handling, protected-species, season, size, or bag-limit decisions. Check current official local sources.
Delete your data
Delete individual fish in the app. Manage any remaining Fish Identifier iCloud data in Apple settings.