Support
Let's get parking back on track.
Include the app version, iPhone or Apple Watch model, iOS version, city, zone, and what happened. Remove registration plates and precise locations from screenshots before sending them.
Email tihomirvidenov@gmail.comThe SMS details look wrong
Cancel the Messages sheet. Recheck the saved registration plate, selected city, and zone, then compare the short code with current signs or the official municipal source.
Parking does not appear to have started
Parking begins only when the operator accepts the message. Check the operator reply, signal, carrier restrictions, balance, and current zone rules.
The nearby city or map is wrong
Location is optional and approximate. Check while-in-use permission, move outdoors for a better fix, or select the supported city manually.
A reminder or Live Activity is missing
Check notification and Live Activity permissions, Focus settings, network access, and battery restrictions. Always use the operator confirmation and posted signs as the source of truth.
A vehicle needs correcting
Edit or remove the saved vehicle before preparing another message. Registration plates remain in the app’s local storage and are not uploaded to ParkingZone servers.
A city rule has changed
Use the official link in the city information screen and email support with the current municipal source so the bundled reference can be reviewed.
Before leaving the vehicle
ParkingZone is an independent convenience app. Confirm current parking signs, the exact SMS content, and the operator's acceptance message. Do not rely on a timer, reminder, map, or Live Activity as proof of valid parking.