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Include the app version, iPhone or iPad model, iOS version, what you expected, and what happened. Remove personal information and sensitive locations from screenshots before sending them.
Email tihomirvidenov@gmail.comThe suggested specimen looks wrong
Use several sharp photos showing overall form, fracture, luster, grain, inclusions, crystal faces, and a neutral scale reference.
The value estimate seems unrealistic
Photo-based values are rough context only. Origin, treatment, size, quality, provenance, and the actual market require professional examination.
Is a crystal genuine or treated?
A photo cannot authenticate a specimen or prove geographic origin or treatment. Use a qualified gemologist or lab.
Collection is not syncing
Check iCloud Drive and the Apple Account used on each device; propagation may be delayed.
Important limitation
Size, weight, origin, treatment, and market value are estimates from photos and context—not measurements, authentication, provenance verification, or appraisals. Consult a qualified geologist, gemologist, or independent gem lab for important specimens or purchases.