Support
Get useful help, quickly.
Include the App version, iPhone model, iOS version, what you expected, and what happened. Please do not send health records, financial documents, names of children, or other sensitive information.
Email support@ideasallday.comCount without losing the game
Large controls keep balls, strikes, fouls, balls in play, and undo within reach during a live outing.
Record the pitch mix
Tag fastballs, breaking balls, and off-speed pitches so the final summary shows more than a single total.
Log the full workload context
Finish an outing with separate warm-up and bullpen estimates, the rule source you checked, and factual coach notes.
Review the whole outing
See total pitches, strike rate, pitches per at-bat, first-pitch strikes, strikeouts, walks, and result distribution.
Before emailing
- Confirm the iPhone is running a supported iOS version and restart the app.
- Check that the values, permissions, and device conditions needed for the feature are available.
- Describe the exact steps that reproduce the issue; a redacted screenshot is helpful when it contains no sensitive information.
Pitch Counter records what you enter. It does not decide player eligibility, required rest, fatigue, injury risk, or medical care. Verify current league rules and qualified guidance.