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Include the app version, iPhone or iPad model, iOS version, what you expected, and what happened. Remove personal information and sensitive locations from screenshots before sending them.
Email tihomirvidenov@gmail.comThe scan missed a label or angle
Use a sharp, evenly lit photo and keep the complete diagram, labels, dimensions, angle marks, units, and instructions visible without glare or cropped edges.
A formula or proof step looks wrong
Compare each detected given and assumption with the original prompt, then independently check the theorem, formula, units, arithmetic, and conclusion.
Saved study work is missing
Confirm iCloud Drive is enabled and the same Apple Account is active. Sync depends on network access, available storage, and Apple service availability.
A purchase is not recognized
Use Restore Purchases while signed in to the Apple Account that made the purchase. Apple manages billing and subscription status.
Important limitation
AI can misread a diagram, omit a construction mark, invent an assumption, choose an unsuitable theorem, or produce incorrect proof steps, formulas, units, calculations, or conclusions. Geometry AI is a study aid—not an authoritative mathematical, grading, engineering, construction, surveying, or safety service. Verify the original problem and every important result.