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Include the app version, iPhone or iPad model, iOS version, what you expected, and what happened. Remove personal information and sensitive locations from screenshots before sending them.
Email tihomirvidenov@gmail.comThe coin match is incorrect
Photograph the full obverse and reverse in even light. Keep the date, mint mark, legends, design, edge, and scale readable.
The grade or value seems wrong
Exact variety, authenticity, surfaces, wear, cleaning, provenance, and current demand matter. Compare certified examples or consult a qualified numismatist.
I need authentication
A photo result cannot authenticate or certify a coin. Use a recognized grading service or qualified specialist for important specimens.
Collection is not syncing
Check iCloud Drive and the Apple Account used on each device; propagation may be delayed or unavailable.
Important limitation
Photo-based identification, composition, condition, grade, authenticity, certification, provenance, and value information can be incomplete or wrong. The app does not provide an official grade, authentication, appraisal, provenance finding, or guaranteed price.