Last updated: August 23, 2026
IsaArboristBuddy ("the App") is developed by Ideas All Day Ltd. This policy explains the data used when you scan a tree, ask follow-up questions, save tree and care records, study, make a purchase, use analytics-enabled features, or submit product feedback. No account is required for the App itself.
When you request photo-assisted identification, the selected photos and any optional context you enter are sent over an encrypted connection to our AI gateway, AIProxy, and then to Anthropic for processing. The response may include a best-effort species suggestion, confidence information, visible health observations, and care information. Do not include people, addresses, or other personal information in photos or context.
AIProxy may process operational security data such as your IP address, provider, model and route, request and response sizes, token counts, status, timing, and error information. Operational logs may be retained for up to 60 days. DeviceCheck is used in release builds for abuse prevention; a token hash and related IP information may be retained for up to 24 hours. Anthropic processes request content under its own terms and privacy practices.
When you ask a follow-up question, the question, the saved tree context needed to answer it (such as the proposed species, health observations, care information, and your notes), and up to the 20 most recent conversation turns are sent through AIProxy to Anthropic. Avoid entering personal or confidential information. Chat conversations you save remain part of the tree record described below.
Tree records, selected photos, notes, care events, reminders, achievements, reading progress, quiz results, credits, and saved chat conversations are stored on your device. When iCloud is available, the App attempts to sync this information through your private Apple iCloud account so it can appear on your devices. If iCloud is unavailable, the App can use local device storage. Apple processes iCloud data under its own terms and privacy policy. Ideas All Day Ltd. does not operate a separate database containing your saved tree collection.
The App uses Aptabase to receive limited product events such as app launches, screens or features used, success or failure categories, counts, subscription status, locale, and app version. Analytics events are designed not to include tree photos, species names, free-form notes, chat text, or other sensitive content. Aptabase may process technical information such as IP address according to its own service practices. We do not use this data for cross-app advertising or tracking.
Apple StoreKit processes purchases, billing, refunds, and subscription management. Superwall helps present paywalls and determine purchase or subscription state. These services may process product identifiers, purchase status, paywall interactions, and technical information needed to provide those functions. Ideas All Day Ltd. does not receive your full payment-card details.
If you open the feature-request portal, FeaturePortal provides that interface. It may use a persistent app-user identifier and process the requests, votes, comments, and viewed items you submit, together with technical information needed to operate the portal. Do not include sensitive personal information in feedback.
Apple may process App Store downloads, purchases, subscription state, ratings, crash information, diagnostics, DeviceCheck data, and iCloud sync under your Apple settings and Apple's policies. The App requests camera or photo-library access only when you choose those sources. IsaArboristBuddy does not request location access and does not create a GPS tree map.
We do not sell or rent your personal data.
Local and iCloud-synced records remain until you delete individual records, remove app data, or manage the App's iCloud data in Apple settings. Deleting the App removes its local data but may not automatically delete data already stored in iCloud. AIProxy operational data follows the periods described above. Apple, Anthropic, Aptabase, Superwall, and FeaturePortal retain data under their respective policies and account settings.
The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can investigate.
We may update this policy as the App or its service providers change. The date above identifies the current version.
For privacy questions, contact support@ideasallday.com or visit the support page.