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Include the app version, iPhone or iPad model, iOS version, what you expected, and what happened. Remove personal information and sensitive locations from screenshots before sending them.
Email tihomirvidenov@gmail.comThe breed result looks wrong
Use an unfiltered photo that shows the face, ears, body shape, tail, coat pattern, and scale in even light.
My cat may be a mixed breed
Most cats do not have documented pedigree ancestry. Treat the photo result as a visual estimate, not a DNA test.
I have a health or allergy question
Contact a qualified veterinarian. Do not use a photo scan or AI chat to diagnose or treat a cat.
Saved profiles are missing
Check iCloud Drive and the Apple Account used on each device; sync may be delayed.
Important limitation
A photo cannot prove breed, pedigree, age, health, allergies, or temperament. Results are educational and are not veterinary advice, diagnosis, or treatment guidance.