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Include the app version, iPhone or iPad model, iOS version, what you expected, and what happened. Remove personal information and sensitive locations from screenshots before sending them.
Email tihomirvidenov@gmail.comThe banknote match is incorrect
Photograph the full front and reverse in even light. Keep the denomination, issuing authority, date, signatures, and design details readable.
The estimated value seems wrong
Condition, series, serial number, variety, provenance, and current demand matter. Compare recent sales or consult a qualified currency specialist.
I suspect counterfeit currency
Do not rely on the app. Follow the issuing authority or local law-enforcement guidance for suspected counterfeit notes.
Purchase not recognized
Use Restore Purchases while signed in to the Apple Account that made the purchase.
Important limitation
AI identifications, catalog references, condition grades, authenticity observations, and value ranges can be incomplete or wrong. The app cannot authenticate currency or provide an official appraisal or counterfeit determination.